![]() How do I skip a Play Kit in my subscription? If you have any trouble logging in to your account, please contact us. You are able to stop shipment up to 3 business days prior to the next shipment date using this functionality. If you cancel a paid up-front subscription, you will be refunded the purchase price of the Play Kits that you have not yet received and will forfeit any prepaid discount. Then under 'Manage Subscription', you can skip the next Play Kit or cancel your subscription. Please log into your customer account and click on 'Account Settings'. How do I manage or cancel my subscription? Items purchased at closeout or discount prices are not for resale. ![]() When indicated, no returns, refunds, or exchanges are available on closeout, clearance, or reduced price items. See "What if the Courses don't work out for me?" below and our Parent Courses Terms of Use for information on refunds of the Parent Courses. We provide a Limited Warranty on the Playshelf, but do not accept returns of the product due to both its size/weight and customer-assembled nature. Return shipping is free within the United States. Within 30 days after our receipt of this notice, the product must be returned to us unaltered. Please contact us here with your name, order number and, optionally, reason for return, and we will issue you a prepaid return label. You have 30 days after delivery to notify us that you would like to return a product, other than the Playshelf and Parent Courses. We want you to be totally satisfied with your Lovevery product.
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